SituationalWhiteboarding/problem solving

How do you handle objections during the sales process?

Account ManagerTechnical Account Manager

Google

Stripe

Monzo

MuleSoft

Bidroom

OpenDoor

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Behavioral
  • How do you handle objections during the sales process?
  • What's your strategy for dealing with client pushback during a sale?
  • How do you respond when a prospect raises concerns about your product?
  • Can you share an example of a time when you successfully overcame an objection?
  • What's the most common objection you face, and how do you handle it?
  • How do you turn objections into opportunities to build trust?
  • Have you ever faced a tough client objection that almost cost you a deal? What did you do?
  • What techniques do you use to navigate price objections?
  • How do you differentiate between valid objections and smokescreens?
  • Can you describe a time you changed a prospect's mind after they initially said no?
  • How do you stay calm and professional when facing strong objections?

Interview question asked to Account Managers and Technical Account Managers interviewing at Blind, Change Healthcare, Tableau and others: How do you handle objections during the sales process?.