BehavioralSituationalWhiteboarding/problem solving

How do you handle last-minute client feedback with tight deadlines?

Account ManagerTechnical Account Manager

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Behavioral
  • How do you handle last-minute client feedback with tight deadlines?
  • How do you react when a client requests changes at the last minute?
  • Can you share an example of a time when a client's last-minute request created a challenge?
  • What's your approach to balancing flexibility with maintaining deadlines?
  • Have you ever had to push back on a last-minute request? How did you communicate it?
  • How do you manage client expectations when dealing with urgent changes?
  • What strategies do you use to stay calm under pressure in time-sensitive situations?
  • Can you describe a time when you successfully implemented last-minute feedback without missing a deadline?
  • How do you ensure client satisfaction while keeping your team's workload manageable?
  • What's the most challenging last-minute request you've handled, and how did you manage it?
  • How do you communicate effectively with both clients and internal teams under tight deadlines?

Interview question asked to Technical Account Managers and Account Managers interviewing at Telegram Messenger, Atlassian, MasterClass and others: How do you handle last-minute client feedback with tight deadlines?.