SituationalProblem Solving
Have you encountered a situation where language was a barrier while assisting a customer? What steps did you take to resolve it?
Customer Service RepresentativeCustomer Experience Lead
Apple
DoorDash
Netflix
Snap
Palantir Technologies
Spotify
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Interview question asked to Customer Experience Leads and Customer Service Representatives interviewing at Change Healthcare, Sanmina, Agoda and others: Have you encountered a situation where language was a barrier while assisting a customer? What steps did you take to resolve it?.