Behavioral

If you could express in just a few sentences what "good" customer service means, how would you describe this?

Customer Service RepresentativeCustomer Experience Lead

Palo Alto Networks

ZocDoc

Intel

Fision

Shutterstock

Hopper

Did you come across this question in an interview?

  • If you could express in just a few sentences what "good" customer service means, how would you describe this?
  • How would you explain good customer service to a friend?
  • Imagine you’re explaining customer service to a new team member. How would you describe what good customer service looks like?
  • When you think of great customer service, what comes to mind?
  • What principles or values guide your approach to delivering exceptional customer service?
  • In your opinion, what are the key elements that make customer service truly outstanding?
  • How would you define excellent customer service in your own words?
  • How do you personally measure the quality of customer service provided to clients?
  • What do you think makes customer service great?
  • Can you describe your vision of what good customer service looks like?
  • What does good customer service mean to you?
Try Our AI Interviewer

Prepare for success with realistic, role-specific interview simulations.

Try AI Interview Now

Interview question asked to Customer Service Representatives and Customer Experience Leads interviewing at Pluralsight, Festicket, Highspot and others: If you could express in just a few sentences what "good" customer service means, how would you describe this?.