Behavioral

If you could express in just a few sentences what "good" customer service means, how would you describe this?

Customer Service RepresentativeCustomer Experience Lead

Palo Alto Networks

ZocDoc

Intel

Fision

Shutterstock

Hopper

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Your answer

  • If you could express in just a few sentences what "good" customer service means, how would you describe this?
  • How would you explain good customer service to a friend?
  • Imagine you’re explaining customer service to a new team member. How would you describe what good customer service looks like?
  • When you think of great customer service, what comes to mind?
  • What principles or values guide your approach to delivering exceptional customer service?
  • In your opinion, what are the key elements that make customer service truly outstanding?
  • How would you define excellent customer service in your own words?
  • How do you personally measure the quality of customer service provided to clients?
  • What do you think makes customer service great?
  • Can you describe your vision of what good customer service looks like?
  • What does good customer service mean to you?
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Interview question asked to Customer Service Representatives and Customer Experience Leads interviewing at Pluralsight, Festicket, Highspot and others: If you could express in just a few sentences what "good" customer service means, how would you describe this?.