People Management

Can you share with me a situation where a customer or colleague expressed dissatisfaction with your work and how you responded to the situation?

Engineering Manager

Stripe

JFrog

Xandr

Summon

Venmo

Aircall

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Behavioral
  • Can you share with me a situation where a customer or colleague expressed dissatisfaction with your work and how you responded to the situation?
  • Can you tell me about a recent instance when a customer or co-worker was unhappy with your work and how you addressed the situation?
  • Can you give me an example of a time when a customer or co-worker was not pleased with your work and what methods you used to address their concerns?
  • Can you describe a scenario where a customer or colleague was unhappy with your work and how you managed to resolve the issue?
  • Would you mind discussing an instance when a customer or co-worker was dissatisfied with your work and the approach you took to resolve the issue?
  • Can you recall a time when a customer or colleague was not satisfied with your work and what steps you took to improve the situation?
  • Can you share an experience when a customer or co-worker was unhappy with your work and how you went about addressing their concerns?
  • Can you provide an example of a situation when a customer or co-worker was not pleased with your work and what methods you used to resolve the issue?
  • Can you talk about a time when a customer or co-worker was dissatisfied with your work and how you handled the situation?
  • Can you describe a scenario when a customer or colleague was unhappy with your work and how you tackled the problem?
  • Can you recall a situation when a customer or co-worker was not satisfied with your work and what steps you took to improve their satisfaction?

Interview question asked to Engineering Managers interviewing at Toast, Niantic, Garmin and others: Can you share with me a situation where a customer or colleague expressed dissatisfaction with your work and how you responded to the situation?.