What steps would you take if a team member has a strong opinion about a feature's design that you don't think would be beneficial for the user experience?

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Anonymous · Accepted Answer

First, I would ask my colleague to explain his rationale on his opinion to see
his opinion warranty. Secondly, I would use recent user research and data to
evaluate my colleague's opinion, so that we can discuss from objective standing
instead of opinions by anchoring it back again to the user's need and business
goals. I would also look both the potential trade-off between my colleague
opinion and other options that he/she may overlook.

Anonymous · Answer

First, I would ask my colleague to explain his rationale on his opinion to see
his opinion warranty. Secondly, I would bring the most recent user research and
data to evaluate whether my colleague opinion answers any of the user's need and
business goals, basically anchoring it back again to the actual metrics and
goals instead of just opinion. I would also look both the potential trade-off
between my colleague opinion and other options that he/she may overlook.

Anonymous · Answer

In this case of conflict, we compare both the approaches and we note down pros
and cons of each feature.

We try to combine all the good points and create a small prototype. Then we can
have a usability testing on the designs and decide what to go ahead with.

What steps would you take if a team member has a strong opinion about a feature's design that you don't think would be beneficial for the user experience?

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