Role Related KnowledgeTechnical
How would you approach explaining a complex technical concept to a customer who may not have a strong technical background?
Customer Service RepresentativeCustomer Experience Lead
Palo Alto Networks
DoorDash
Shopify
Tesla
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Interview question asked to Customer Service Representatives and Customer Experience Leads interviewing at Cure.Fit, Nuro, ResearchGate and others: How would you approach explaining a complex technical concept to a customer who may not have a strong technical background?.