TechnicalRole Related Knowledge

What experience do you have with SaaS platforms or cloud technologies?

Account ManagerTechnical Account Manager

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Behavioral
  • What experience do you have with SaaS platforms or cloud technologies?
  • Have you worked with SaaS products before? How did you adapt to them?
  • What's your experience managing clients in the SaaS industry?
  • Can you describe a time when understanding a SaaS product helped you retain a client?
  • How do you explain cloud-based solutions to clients unfamiliar with the technology?
  • What challenges have you faced when selling or supporting SaaS products?
  • How do you position the benefits of cloud-based solutions to enterprise clients?
  • Can you describe your familiarity with subscription-based revenue models?
  • How do you handle client concerns about SaaS product reliability or security?
  • What strategies do you use to drive adoption of SaaS features among clients?
  • Have you ever worked with a client transitioning from on-premise to cloud solutions?

Interview question asked to Technical Account Managers and Account Managers interviewing at Affirm, 2U, Duolingo and others: What experience do you have with SaaS platforms or cloud technologies?.