Behavioral

How do you earn the trust of a team?

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Answers

Anonymous

6 months ago
4Strong
The best way to earn the trust of your team is to make sure you are reliably making their jobs easier. You need to talk to your coworkers and listen to them so you can understand what their jobs are and what problems they face or at what places can you step in to make their lives easier. You want to make sure that you are not giving them extra work by being part of the team.
A great example is when I was at a previous company I was in charge of assisting with importing new job listings into our system. Whenever the jobs get imported another coworker of mine would need to manually locate those jobs in the system to make sure that they imported properly and get the relevant job identification ID to link that job to specific candidates. They told me that they needed to wait around half an hour sometimes for the job to actually show up in their search for them to be able to find the job ids. To assist them I edited my import script to get them the job Ids back immediately so that they would not need to wait. This saved them around half an hour of time every time they were importing new jobs.
I was only able to make that improvement because I listened to my coworker and understood what problems she was facing.

Anonymous

6 months ago
2.8Fair
you earn the trust of your team by openly communicating issues , being trustworthy and having their back no matter the situation

Anonymous

8 months ago
4.2Exceptional
Earning the trust of a team is essential, especially in a senior role where others look to you for guidance and support. I focus on a few key principles to build and maintain that trust:

First, I lead by example. I believe that consistent, high-quality work and reliability are fundamental to earning respect. When I commit to something, I make sure to deliver on time and to the best of my ability. This sets a standard for the team and shows that I’m dependable.

Second, I prioritize open and honest communication. Whether it’s sharing project updates, discussing challenges, or giving and receiving feedback, I always strive to be transparent. This creates a culture where team members feel comfortable communicating with me, which is crucial for trust.

Another important aspect is supporting and empowering my team members. I’m always available to provide guidance and help them overcome obstacles, but I also encourage them to take ownership of their work. This not only helps them grow but also shows that I trust their capabilities.

Consistency and reliability are key. I make it a point to follow through on my commitments and be a steady presence in the team. Over time, this consistency builds trust, as my team knows they can count on me.

Finally, I treat everyone with respect and empathy. Understanding and valuing different perspectives helps create a supportive and inclusive environment where everyone feels valued.

By adhering to these principles, I work to create an environment of mutual trust and respect, which ultimately leads to better collaboration and a stronger team.


Anonymous

9 months ago
4.8Exceptional
Earning the trust of a team is crucial for effective collaboration and leadership. Here are some key strategies to build trust:

1. **Communicate Transparently**: Be open and honest in your communication. Share information freely and avoid hiding important details.

2. **Listen Actively**: Show genuine interest in others' ideas and concerns. Actively listen to their perspectives and feedback.

3. **Be Reliable**: Follow through on your commitments. Consistently deliver quality work and meet deadlines.

4. **Show Competence**: Demonstrate your skills and knowledge in your role. Be willing to help others and contribute to the team’s success.

5. **Respect Others**: Treat team members with respect and dignity. Value their opinions and recognize their contributions.

6. **Be Supportive**: Offer assistance and encouragement when needed. Show empathy and understanding towards team members.

7. **Admit Mistakes**: Everyone makes mistakes. Acknowledge your own mistakes and learn from them. This shows humility and builds credibility.

8. **Build Relationships**: Foster positive relationships with team members. Take the time to get to know them personally and professionally.

9. **Empower Others**: Delegate responsibilities and give team members opportunities to grow and showcase their abilities.

10. **Consistency**: Be consistent in your behavior and decisions. Avoid sudden changes that can erode trust.

Building trust takes time and effort. By demonstrating integrity, competence, and genuine care for your team, you can create a positive environment where trust can flourish.

Anonymous

9 months ago
3.6Strong
Firstly, I will be learning each team member's strengths and areas of expertise. Without understanding the team there is no gaining of trust. I am going to be very communicative in what I do and why I do it, both within the team and outside of it, so the team understands the reasoning behind my actions. By showing the team that everything I do is for the benefit of the team and the wider company, this will ultimately earn the trust of them.

Anonymous

10 months ago
4Strong
One of the first things I do when I form a team is to ensure psychological safety. The core team takes some time together to draw up a social contract. This list each members working style, likes, dislikes, pet peeves, super powers etc. Each member is free to provide as much or as little information as possible. This breaks the ice within the team and makes it easy for ach of us to know each other a bit more better. Few other rules I have are no senior managers or executives in retros, talk about the issues not about the person, help me to help you, "I don't how to do this" is not a competency issue but a call for help etc. All these helps breaking communication barriers and ensure transparency thus establishing trust within the team.

Anonymous

10 months ago
4.4Exceptional
My approach to building trust with team members, especially cross-functional team members is to first build a strong working relationship. When onboarding to a new team, I prioritize setting aside time with each team member to introduce myself, ask about their preferred style of collaboration, and learn about the work they are actively doing. In turn, I also share more about myself, my past work and approach to collaboration. Once a relationship is established, I work hard to maintain these relationships through frequent check-ins and communication, actively involving team members in all relevant discussions, and asking for feedback. I believe it's important to make team members feel valued in order to strengthen your relationship and trust with that person.

Anonymous

10 months ago
4Strong
As a new transplant, my primary goal is to avoid being a blocker for the team. To achieve this, I prioritize quickly getting up to speed by thoroughly reviewing all relevant team documents. This helps me understand the current state and identify areas where I can immediately make an impact.
Once I've identified where I can contribute, I focus on helping the team move forward and gaining their buy-in. For example, at XYS, I actively participated in meetings and leveraged my transferable skills to add value. When the team needed metrics to measure performance in the legacy system, I provided insights and solutions, which helped build trust and demonstrate my capability.
This approach allowed me to gradually gain the team’s trust and eventually take on a leadership role. The key lesson I learned is to start small, execute well, establish a network, and build on that foundation.

Anonymous

10 months ago
4Strong
To Earn trust you need to start and execute small and build relationship on that over time. At Auctane, when I joined the company - I inherited a small team, my first initiative was to build relationship with the team members and figure out who are the decision makers. I actively participated in meetings and started contributing in ways to move the needle. For e.g when the team had missed some of the metrics, i pointed those to be incorporate so we get a better understanding of our systems. In the subsequent weeks I learnt about the strengths of my team and tried to put my team members in the best possible position to succeed.

Anonymous

10 months ago
2Fair
Firstly, if I want to earn trust to in team, I should make myself trustable, work hard, be kind of , and stay professional. Then I should more commuits with team members that I can family with them and let them know I worth to be trusted. Finally, I think keep doing right things, if I try my best to make all staffs which I response for have a good quility, i can earn trust in a team

Anonymous

10 months ago
4.6Exceptional
  1. Connecting with them at personal level
  2. I have tried to connect with each team member at a personal level outside the scope of work, so we build empathy, good working relationship.
  3. Decision
  4. Leverage data (Qualitative, Quantitative) to rationalize decisions
  5. Make decisions quickly, but be open to changing it with new data
  6. Clarity in project goals and Communication
  7. Be clear on the target customers, their pain point and goal of the project
  8. Communicate the requirement, decisions etc. clearly to all the stakeholder and partners
  9. Ensure the teams have understood goals, scope clearly
  10. Involving the team early in the project and getting buy-in
  11. As PM, I would focus on the What and why part of any initiative. I’ll engage my team early on to give them full business context
  12. We’ll work together to come up with a solution or ‘How’ part of the initiative.  Team should feel appreciated for their expertise which in turn makes them to be vested in this
  13. Accepting mistakes openly, learning and fixing it
  14. PMs operate under a lot of ambiguity. As such, they are bound to make mistakes with few decisions.  I would accept my mistakes openly with the team and acknowledge the impact of it on the team.  I’ll be open to accepting suggestions on how to get better at avoiding such mistakes in the future.
  15. Showing honesty and vulnerability builds better team dynamics
  16. Encourage participation and open communication
  17. I’ll encourage team members to air their opinion and ideas etc. without hesitation
  18. As a team, I would encourage all of us to ‘disagree, but commit’ to the decisions we made as a team.
  19. Defending/Supporting team’s decisions
  20. It’s important that the team feels protected when taking risks and decisions are challenged by leadership. As a PM, I’ll stand by my team and defend our decision.
  21. I’ll own any mistakes with the decision, rather than blame the team
  22. Working together as ‘We’ to solve challenges and give them the due credit
  23. I’ll ensure the team get its due credit for delivering value to customers, instead of hogging the limelight
  24. Accepting mistakes or flaws, but working together to solve them to reduce the risk to deliverables
  25. Team members are bound to make mistakes that might result in delays or customer complaints. Instead of pointing fingers at them, I’ll be empathetic of the situation and work with the team to resolve the concern quickly and come up with a solution to avoid those mistakes in the future.

Anonymous

10 months ago
3Strong
Myself would be a best example how to make trustful interactions between co-workers. I respect each one in the team. For instance, in team call, I'll will seek each one suggestions and feedback and I never reject others opinion. Analysis it and if it is good, accept it and appreciate them.

Anonymous

a year ago


  1. Set motivating goals. ...
  2. Let your people decide how they do their work. ...
  3. Use job crafting. ...
  4. Be open and communicate often. ...
  5. Build genuine relationships. ...
  6. Encourage personal and professional growth. ...
  7. Show vulnerability, while maintaining credibility.
  • How do you earn the trust of a team?
  • What are the steps to earning trust in a team?
  • In order to build trust with a team, how do you get started?
  • Where do you begin earning the trust of your team members?
  • How do you go about earning trust in a team?
  • Can you describe your approach to building trust with your team members?
  • What are some methods you use to establish trust with a new team?
  • Could you walk me through your process for gaining the trust of your colleagues in a team environment?
  • What do you think are the key factors in establishing trust with your team, and how do you implement them?
  • How have you built trust with past teams, and what steps did you take to make that happen?
  • In your opinion, what are some of the most important behaviors or qualities for gaining trust within a team, and how do you display them?
  • Can you share a time when you had to work to earn the trust of a team, and how you went about doing that?
  • What strategies have you found to be effective in earning the trust of your team members, and how have you implemented them?
  • How do you ensure that you maintain the trust of your team members over time, and how do you rebuild trust if it is lost?
  • What do you think distinguishes leaders who are successful in earning the trust of their team members from those who are not, and how do you embody those characteristics?
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Interview question asked to Sales Engineers, Software Engineers, Technical Program Managers and other roles interviewing at Ceridian, Ericsson, Duolingo and others: How do you earn the trust of a team?.