Expert Answer
Anonymous
For build a high performance team making everyone feel valued becomes very important.
There are few things which I do in my teams to make everyone feel empowered and valued
* Fostering a culture open communication
* Enabling people to do experimentation
* Collaborative decision making
* Supporting career and personal growth
* Reviews and feedback
* Rewards and recognition
Fostering a culture open communication - Anyone irrespective of their experience level should be able to respectfully critique any idea. Showing empathy towards each other in team while challenging each other to become better as a group. Started monthly ideation contest. A lead in one of the teams came up with an idea that we need to break out login flow dependency from lending. This was picked immidiately as this would have helped us launch other products in fintech domain.
Enabling people to do experimentation - Team members look at a problem from a multi dimensional point of view and do spikes to analyse the approaches before fixating. We wanted to integrate cloud specific API gateway when one architect proposed using an open source API gateway. Quickly did POC's and evaluated Krakend, Kong. Captured the data points around maintainability, extensibility, community support, scalability, observability etc. Presented the same to the team and we chose Krakend as it checked all points and was aligned with company wide KPI of reducing cost.
Collborative decision making - Involving all members for critical team decicions e.g. querterly/yearly goal setting, meetings, vision doc, grooming, planning, prioritisation calls, ideation. Empowering team to take decisions autonomously
Supporting career and personal growth - I work closely with team members to align their personal and career goals with business objectives, providing opportunities for growth within the team and beyond. Provided an opportunity to an EM to run cross team project about notification system overhaul where EM would get an opportunity to work on skills related to stakeholder management, persuasion, project management strategy involving multiple teams, managing business and technology.
Reviews and feedback - Doing retrospectives about what went well, didn't go well as planned for participation and improvement. Working on the areas of improvement as a team. Timely prividing constructive feedback for something which should be continued, changed, stopped. I use various frameworks like SBI, GROW, COIN, CEDAR for providing feedback during 1:1's and skip level meetings.
Rewards and recognition - Using different options, positive feedback in team meetings, spot award, employee of the month, word of appreciation in newsletter/townhall, vouchers.