SituationalProblem Solving

A Kajabi customer reports encountering discriminatory content in one of the courses. How would you handle their complaint and ensure the content is reviewed appropriately?

Customer Experience Lead

Kajabi

Did you come across this question in an interview?

Your answer

Try Free AI Interview

Google logo

Google

Product Manager

Prepare for success with realistic, role-specific interview simulations.

Product Strategy
Meta logo

Meta

Product Manager

Prepare for success with realistic, role-specific interview simulations.

Product Sense
Meta logo

Meta

Engineering Manager

Prepare for success with realistic, role-specific interview simulations.

System Design
Amazon logo

Amazon

Data Scientist

Prepare for success with realistic, role-specific interview simulations.

Behavioral
  • A Kajabi customer reports encountering discriminatory content in one of the courses. How would you handle their complaint and ensure the content is reviewed appropriately?
  • A Kajabi customer brings to your attention that they’ve encountered discriminatory content in a course. How would you approach resolving the issue and preventing such content from being available in the future?
  • If a customer at Kajabi reports encountering discriminatory content in a course, how would you ensure that their concern is addressed swiftly and appropriately?
  • If a Kajabi user reports discriminatory content in a course, how would you handle their complaint?
  • A Kajabi user says they encountered discriminatory content in one of the courses. How would you respond to their complaint?
  • If a Kajabi user reports seeing discriminatory content in a course, how would you handle it?
  • How would you deal with a situation where a customer at Kajabi tells you they found discriminatory content in a course?
  • How would you approach a situation where a Kajabi user complains about discriminatory content in a course they’ve taken?
  • A customer from Kajabi reports offensive or discriminatory content in a course. What would you do next?
  • Suppose a Kajabi customer raises a complaint about encountering discriminatory content in a course. How would you respond to their concern and ensure proper action is taken?
  • Let's say a customer reports encountering discriminatory content in a course at Kajabi. How would you handle their complaint?

Interview question asked to Customer Experience Leads interviewing at Kajabi: A Kajabi customer reports encountering discriminatory content in one of the courses. How would you handle their complaint and ensure the content is reviewed appropriately?.