Expert Answer
Anonymous
Disaster management app will have two goals: how to be aware of potential solutions before a disaster and how to be an active participant in supporting post-disaster efforts.
There are three main users of this app:
1. The staff of olympics committee: These people are insiders and are well-trained through the process of disaster management. They also know different responsible heads of the committee and can seek their advice for any situation. They are familiar with the venue and surrounding areas. They can be our champions during disaster management exercises. They may have complete access to the venue.
2. The participants of olympics: These people are outsiders and are totally new to the concept of an Olympics organization. They neither know the organizers nor the location of their residence. They may also have language barriers. They may have limited access to the venue
3. The temporary staff of olympics: These people are relatively unaware of the committee and venue. They may only have limited access to the venue where the services are required. However, since they may be local people they can come to rescue if more resources are needed.
Broadly the main pain-points include:
1. Lack of awareness of the venue and the associated emergency exits.
2. Lack of training on natural or man-made disasters
3. Language barriers
4. Low access to responsible people
To solve these problems, we can create a disaster management app with components that may provide education and support on these above mentioned painpoints
1. Landing page or homepage. This will have a set of CTA for the other surfaces, latest weather updates, latest local news widget and announcements sections
2. One surface with a digital maps version of the venue. This surface will have well-explained iconography to make it easy to adapt
3. One surface with a chat version where one can chat with the olympics committee heads. This chat would be protected with permissions for privacy issues.
4. One surface for gamified training modules that all the participants and staff needs to complete.
5. One surface for account and profile information. The committee can also use this surface to allocate digital currency so that athletes can operate in a post-disaster landscape if they lose their money.
