BehavioralSituational
Can you describe a time when you struggled to understand a customer’s needs? How did you handle the situation?
Customer Service RepresentativeCustomer Experience Lead
Palantir Technologies
Lucid Motors
UberEats
Arm
Guild Education
athenahealth
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Interview question asked to Customer Experience Leads and Customer Service Representatives interviewing at Pareteum, ZoomCar, Lucid Motors and others: Can you describe a time when you struggled to understand a customer’s needs? How did you handle the situation?.