Behavioral
You've got your top customer who accounts for 7% of your ARR threatening to shift to a competitor if you don't build some very specific features that only they are likely to use. How are you going to manage this scenario?
Product Manager
Microsoft
Datadog
Asure Software
ServiceMax
Sumo Logic
Spendesk
Answers
Anonymous
4 months ago
If the feature requested aligns with our long term goal and is not taking resources away from critical projects then I would build the capability, else I would offer professional services that may develop for the specific customer.
Interview question asked to Product Managers interviewing at Microsoft, ServiceMax, Sumo Logic and others: You've got your top customer who accounts for 7% of your ARR threatening to shift to a competitor if you don't build some very specific features that only they are likely to use. How are you going to manage this scenario?.