TechnicalRole Related Knowledge

How proficient are you with CRM systems, and which platforms have you worked with?

Customer Service RepresentativeCustomer Experience Lead

Instacart

Unity Technologies

Paychex

Xactly

BuzzFeed

Sumo Logic

How proficient are you with CRM systems, and which platforms have you worked with?
What CRM software have you used in your previous positions, and how comfortable are you with these tools?
Which CRM platforms have you used, and how did they enhance your customer service efforts?
How comfortable are you with CRM systems, and which ones have you worked with before?
Which CRM platforms have you worked with, and how did they assist you in managing customer relationships?
Have you used CRM software before? If so, which ones and how did you find them useful?
In a situation where you’re required to use a new CRM system, how would you familiarize yourself with its features ?
Suppose you’re managing customer data in a CRM system. How would you ensure that all information is accurate and up to date?
How do you typically use CRM systems to improve your customer service workflow?
Could you elaborate on your experience with CRM systems, including the workflows you've worked with and how you've applied them?
What experience do you have with CRM software?

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Interview question asked to Customer Experience Leads and Customer Service Representatives interviewing at Wealthsimple, LogMeIn, Cornerstone and others: How proficient are you with CRM systems, and which platforms have you worked with?.

How proficient are you with CRM systems, and which platforms have you worked with?

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How proficient are you with CRM systems, and which platforms have you worked with?

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