Behavioral
Tell us about a time when you had to convince people to work on a thing which they were not interested in.
Product Manager
AT&T
Capital One
Lyft
Oracle
Credit Karma
Twitch
Answers
Anonymous
8 months ago
Usually in one's career sometimes they are asked to work on somehting which they are not motivated to work for and it's not as challenging as other projects. Then I usually try to align the work they doing to not what I or compnay would gain form it rather what is their benefits from it. Also, at teh same time acknowledging the downsides of that project like it;s legacy systems and may not give them greenfield field projects opportunities for you but they are bread and butter and their continuity is important and usually these projects generate better impact which is were performance reviews are very helpful
Anonymous
8 months ago
When I was working as member care rep we had a team project that had to due with proposing a way to increase first call resolution. Now you'd think fcr isn't a problem but it is. No one seemed excited about this particular project and you could feel. I felt different Nd to get my team on bored, I put them in the lives of our members and did a few mock calls so they voild undersrabd yhr frustration of having to call back when their issue isn't taking care of on their first call. It not only causes the member to question us as a company but also that of the rep. The outcome was pretty cool and my team could see and understand the importance of first call resolution. We went on to create a great project with everyone on board.
Interview question asked to Product Managers interviewing at AMD, RentoMojo, Looker and others: Tell us about a time when you had to convince people to work on a thing which they were not interested in..