How would you design a web-based application for collaborative work.

Question

Anonymous · Accepted Answer

Clarification:
- Definition of collaborative work (professional/ nonprofessional)
- Any specific type of professions or type of work
- Any specific type of users/ roles
General Analysis:
- TAM: Quite Big in white collared set up. Market size 20 bn
- Growth: Would increase with a greater number of jobs and adoption in various
industries. Growth 11%
- Macroeconomic changes: With Gen AI a huge improvement of productivity.
Microsoft Copilot, Google’s Gemini
- Competitors: Atlassian, Microsoft Office, Google Suits, Asana etc.
User Persona:
- Buyers
- Admins
- Users
o Assignees
o Creators/ Collaborators
o Viewers
Journey Map/ Pinpoints:
Journey Stage
Pain point
Workaround
Relevance & Depth
Task Notification
No omnichannel   notifications
Long Texts
Just email notifications
M
Creating a new workspace   & Adding Members
Start from scratch
Type & search for every   member
Clone
S
Drafting the content
Very Few Templates
Content Writing
Tone/ Grammer etc.
Beautifications
Bringing content from other   channels
Few Templates
L
Splitting the tasks
Action/ Response Tracking
Managing Priorities
Escalation workflows
Comments
M
Reviewing the work
Polling
Call Out Section
Highlighting Risks
Missing out on points that   were discussed on calls
Meeting Notes & Copilot   solutions
S/M
Roadshow
Feedback/ Recognitions
Share on multiple channels
Leaderboard etc
Reactions/ Sharing Links
S
Mission: To build a collaborative web workspace for all the professionals
empowering to deliver their best work
Solutions Matrix:
Features
Impact
Effort
Alignment with Mission
Omnichannel presence within   most used workspace tools
M
M
M
Copy/ Create   Template from existing docs
H
L
M
Gen Ai for   content generation, setting tone, Grammer fixes and beautification
H
M/L
H
Improved Importability   and exportability and convertibility
H
M
H
Gamified Task management   and quick wins
M
M
M
Improved Reactions and shareability   with multiple channels on one click
S
M
S
Metrics:
NSM: Productivity = Time taken from creation of document to Roadshow
& NPS
Launch Plan:
Alpha Test : 20 users
Features: Basic integrations, Gen AI copilot solution, basic importability,
exportability and convertibility and task management

How would you design a web-based application for collaborative work.

Answers