How would you revolutionize the car wash industry?

Question

Anonymous · Accepted Answer

Clarifying Questions - 1. While I think about this you want me to revolutionize
experience as a whole or just the process once car comes in wash shop?
2. Do I have any budget constraints or timeline?
User segmentation
1. Frequency of car wash - a. Car freaks or races who might wash their car
multiple times in a week
b. Normal person who wash car only after a long drive or on weekends
2, Cab drivers
3. frequency of drive - `Young people below 40 will have more car journeys hence
more car wash session
Old , above 40 , car used only for special ocassion and for important work
Prioritization of user segmentation - 2>1>3
Will write Pain points for 2nd segment
1. Not enough time for car wash as it might affect his daily earning
2. Wash his car at odd time when shops are generally not open
3. Go to a shop where personal cars are lined up and will get higher priority in
queue
Solution - Add a feature in Ola/uber of scheduling a 2 way car wash session in
which a driver can select the slot of car wash from given time slots and price
of the shops in the app. He can also raise a request of having 15 mins for car
wash at this point of time with a specific budget(an amount will be suggested
based on general price) and the shops can pick it up on FCFS basis.
Metrics
1. Number of car wash scheduled per driver
2. Change in Daily average earning of a driver
3. Time spent on the app
4. Number of car wash shops taking request or getting booked
Priority 1>4>2>3

How would you revolutionize the car wash industry?

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