Expert Answer
Anonymous
During planning there are 3 buckets of workstreams I pay attention to -
1. KTLO bucket which consists of team oncall ie. sev remediation & sev reports, sev corrective actions and tech debt projects
2. Platform or core foundation investments
3. Product features
If our systems are relatively stable the KTLO bucket gets 25-30% allocation. For tech debt projects I meet with the tech leads every quarter to understand the importance of any of of the tech debt accumulation and prioritize them into different levels based on urgency, effort, business impact etc. If there are more P0s there then the allocation looks more like 40%. Some projects that have come under this are increasing integration test coverage, improved monitoring and system generated alerts, dead code cleanup etc.