Original Question

How do you approach ambiguous problems?

UX Designer

Asked at Illumina, PwC and 18 other companies

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This question has been asked in different phrasing across multiple companies and roles. Consolidated answers available on this page.

Also asked in other words as..

  • How do you approach ambiguous problems?
  • When you encounter ambiguous problems, how do you go about understanding the problem and identifying potential solutions?
  • Tell me about a time when you faced a particularly ambiguous problem, and how you approached it.
  • How do you navigate uncertainty when you're faced with a design challenge that lacks clear direction or guidance?
  • What steps do you take to gain clarity when dealing with a complex or ambiguous problem in your work?
  • How do you balance the need for structure and direction with the reality of a problem that is ill-defined or lacks a clear solution?
  • What methods do you use to break down complex or ambiguous problems into smaller, more manageable pieces?
  • How do you manage ambiguity and ensure that you're moving in the right direction when working on a project or task that lacks clarity or guidance?
  • Tell me about your approach to tackling complex or ambiguous problems, and how you use insights and research to inform your decision-making.
  • How do you leverage collaboration and feedback from others to help you solve ambiguous problems?
  • When facing an ambiguous problem, what are the key considerations you keep in mind to ensure you arrive at the best possible solution?