Product Sense

Pick an app that you feel is well designed, why do you think it is well designed? What could be improved? How would you go about researching how to improve that?

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Interview question asked to UX Researchers interviewing at Mozilla, Cleo, OpenDoor and others: Pick an app that you feel is well designed, why do you think it is well designed? What could be improved? How would you go about researching how to improve that?.