Tell me about a time when you led a team

Question

Shafkathullah · Accepted Answer

I led a cross-functional team of five to redesign our company's customer
onboarding process. We faced initial challenges aligning different departmental
priorities. I organized weekly meetings, set clear goals, and encouraged open
communication. By delegating tasks based on individual strengths and mediating
conflicts constructively, we overcame obstacles. Our efforts resulted in a 30%
reduction in onboarding time and a 25% increase in customer satisfaction scores.
This experience taught me the importance of clear vision, effective
communication, and leveraging diverse perspectives in leadership.

Anonymous · Answer

In my last role I led a team working on security, release and infrastructure.
The team included software engineers and technical program managers working to
scale and simplify infrastructure and release processes while at the same time
improving the security posture of the entire Dart & Flutter products. Although
the different teams were working on their own areas their systems and tooling
were highly correlated. For example security needed to improve the security of
the cloud projects used by infrastructure and the artifacts generated by the
infrastructure were the inputs to the release process.
I created a detailed long term plan including projects for scaling
infrastructure and making it reliable. Projects to isolate the final release
infrastructure and code signing processes from the development workflows to
improve their security, and projects to simplify the release processes before
fully automating them.
I found several challenges during the execution of the projects, distributed
teams in timezones with very little overlap time, very dynamic security
standards changing several times per year and extremely complex products with
hundreds of open source dependencies.
Communication was improved through the use of weekly stand ups scheduled during
the overlapping time of the different time zones and good planning through the
use of design documents. Annual and quarter planning along with design documents
were used to align the work among the different teams with well defined inputs
and outputs.
The dynamic security standards problem was solved with flexible implementations
that could be easily adapted to changes in the standard. Given that there was a
combination and hybrid team members I ensured that everyone participated in the
meetings and got everyone in the team in the same place a couple of times per
year to ensure good collaboration.
Through good planning, open and honest communication, fostering a culture of
inclusion and empowering everyone to embrace challenge the team was successful
at architecting and implementing the scalable, reliable and secure
infrastructure and services for Dart and Flutter.

Anonymous · Answer

In my current role, I led a team of 6engineers, 3quality analysts and 3 partner
account managers to build and deliver a product for enabling integration with
tax authorities government portal and partner tech systems to systematically
onboard the partners and consume, validate and pay their invoices in line with
local authorities regulatory requirements. My role involved partnering with
internal xyz transportation business teams of outbound, import and returns
business, financial operations, procurement and controllership teams to align on
the business and tech requirements, understand the tech integration
dependencies, accounting requirments and define the MVP, change management and
then drive the go to market strategy through a dial up.

Anonymous · Answer

In my previous organization, there was a period when my supervisor was
unavailable for several weeks. During this time, I stepped up to lead the team.
I took the initiative to ensure that work was evenly distributed among team
members and offered assistance to colleagues whenever needed. Utilizing open
communication, I encouraged discussion to understand each team member's
perspective and ensure alignment towards our common goal. This experience
reinforced the importance of adaptability and effective teamwork in achieving
objectives, even during periods of transition

AAKANSHA · Answer

In my previous organization, there was a period when my supervisor was
unavailable for several weeks. During this time, I stepped up to lead the team.
I took the initiative to ensure that work was evenly distributed among team
members and offered assistance to colleagues whenever needed. Utilizing open
communication, I encouraged discussion to understand each team member's
perspective and ensure alignment towards our common goal. This experience
reinforced the importance of adaptability and effective teamwork in achieving
objectives, even during periods of transition

Tell me about a time when you led a team

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