In your opinion, what are the essential qualities of a successful manager?

Question

Anonymous · Accepted Answer

Customer Obsession: I prioritize understanding and meeting the needs of our
customers, ensuring their satisfaction and loyalty through efficient operations
and exceptional service.
Ownership: I take ownership of projects and processes within Amazon, driving
initiatives forward and being accountable for their success from inception to
execution.
Bias for Action: I'm proactive in addressing challenges and opportunities in
Amazon's operations and customer service, taking swift and decisive action to
optimize processes and resolve issues.For instance when we run out of supplies,I
quickly take the orders of our customers and find a way of putting them as
priorities when we restock .This is to ensure I proactively meet customers needs
Invent and Simplify: I constantly seek ways to innovate and simplify processes
at Amazon, whether through developing new procedures or leveraging technology,
to improve efficiency and enhance the customer experience.
Learn and Be Curious: I maintain a commitment to continuous learning and
curiosity, staying abreast of industry trends, customer preferences, and
emerging technologies at Amazon to anticipate changes and proactively respond to
evolving needs.
Insist on the Highest Standards: I uphold high standards of quality, accuracy,
and compliance in all aspects of my work at Amazon, ensuring that we meet or
exceed the highest standards to build trust and credibility with customers and
stakeholders.
Dive Deep: As a business analyst, I dive deep into data and analytics to uncover
insights that drive informed decision-making and process improvement at Amazon,
identifying opportunities for optimization and innovation.
Earn Trust: I prioritize building trust with customers, colleagues, and
stakeholders at Amazon by demonstrating integrity, reliability, and competence
in every interaction and decision, fostering trust and confidence in my
abilities and expertise.
Think Big: I encourage thinking beyond the status quo and aiming for significant
impact through ambitious goals and strategies, driving growth and innovation at
Amazon.
Deliver Results: Ultimately, my success is measured by my ability to deliver
tangible results that positively impact Amazon's performance and customer
satisfaction levels, driving continuous improvement and success in my role

Anonymous · Answer

My philosophy is "Help Me! Help you" - I always am an enabler for my team to
perform at their best. 
Essential Qualities for a manager are:
a) Be great at Collobration
b) Be a great Communicator
c) Think of using the team mates strength to better their career
d) Be a proponent of the awesome work their team is doing
e) Unblock the issues so the team be more productive
f) Hold the team to a higher engineering standard

Anonymous · Answer

At XYZ, during 1:1 a developer on my team said that he did not understand how
ELK works and wanted to my advice on how to learn this technology. I saw this as
a mentoring opportunity and assigned a Sr. Dev as he was subject matter expert
on ELK to mentor this Dev. I also ensured that he was provided right resources
so that he can learn on his own as well. The result was that this Dev was able
to pick up on ELK stack and operate independently. I also followed up in the
next few meetings to ensure that this dev was on the right track.

Anonymous · Answer

- must know the trade off between time cost quality triangle
- must be able identify stakeholder and their interest/need and influence on the
project
- must be able to foresee risks and creative, resilience enough to identify
mitigations
- must be a problem solver
- resilience / patienceful
- Open minded, good listener at the same time assertive
- Must be have flexibility to modulate the style of communication based on the
party dealing with

In your opinion, what are the essential qualities of a successful manager?

Answers